For parents and carers

Where’s the harm

Download the Where’s the Harm information booklet, a guide for parents to help keep your children safe.

Support for my child

If you are the parent or carer of a child who has suffered as a result of crime or incidents like bullying, threats or harassment, we are here to offer support. Young people and their parents can talk to us in confidence and all of our services are free of charge.

Our aim is to help children and young people aged 10 to 18 to recover from whatever it is they have experienced. Trained, friendly staff will be able to help any young person to move forward and work towards them being able to feel safe again.

You can find out more about the support we offer on our ‘what we do’ page. If your child is over 18 they can access support through Lancashire Victim Services.

Support for parents

If your child has suffered as a result of crime or incidents like bullying, threats or harassment, it is likely that you have been affected as well. Parents often try to remain strong for the sake of their children but seeing your child upset is extremely difficult to deal with.

Depending on the nature of the crime or incident you may need support to come to terms with what has happened to your child. We can provide help and support to family members of children and young people who have been through a traumatic experience.

If you are unsure about what to do for your child or for yourself, please get in touch. We can talk you through the support we can provide and how we can help you and your child move forward.

Types of crime

We can offer help and support no matter what the crime. We provide specialist counselling for victims of rape and sexual abuse as well as victims of hate crime. Our friendly staff are well trained to help you deal with whatever it is that has happened to you or someone you know.

There is no crime to small or too big for us to be able to help. To find out more about the support we can offer and for tips on staying safe from particular types of crime please visit the following pages.

Online crime
Bullying and cyber bullying
Emotional and psychological abuse
Grooming and sexual exploitation
Sexual abuse
Sexting and revenge porn
Physical violence
Controlling and coercive behaviour
Criminal damage

If you can’t find a particular crime as part of this list we can still help. There is no crime too small or too big for us to offer support.

Useful links
The thinkuknow website contains lots of useful information for parents and carers to help keep children safe online. You can find practical guides around setting up parental controls for use of the internet, reporting incidents to social media sites and information to help you understand whether your child is using the internet safely. Go to parents section of the thinkyouknow website to find out more.

The website also provides resources for children and young people to help them learn about internet safety:

Information for 5 to 7 year olds
Information for 8 to 10 year olds
Information for 11 to 13 year olds
Information for people aged 14 and over

Child Exploitation and Online Protection Centre (CEOP)

CEOP has been set up to protect children and young people from child sexual exploitation and online abuse. If someone has done something online that has made you or a child or young person you know feel worried or unsafe you can make a report through the CEOP website.

Visit the CEOP website to see what kind of things people report to them, how you can report anything that made you feel uncomfortable and how CEOP can help.